Facilities Management

Helping Facilities Managers maximise ROI and track their assets

NCM Printer repairs for facilities managersAt NCM we have many years of experience in supporting Facilities Management companies and in-house Facilities Managers with their service requirements for their fleet of printers.


We're experts in printer maintenance and printer repair. It's all we do.

62% of printers are scrapped after only 3 years, when, in reality, the printer has many more years of useful service ahead of it. Not only is this practice wasteful and unnecessary - it’s also expensive when you add up the total cost of ownership over the contract period - not to mention the environmental impact of replacing equipment every three years and how many perfectly good printers end up in landfill.

NCM can maximise ROI for Facilities Managers by extending the life of their existing printer fleet - offering maintenance and repair contracts on existing assets though our nationwide network of service engineers managed by our Midlands-based call centre.

You reduce capital expenditure. You save on maintenance and repair costs.

Many organisations can also find it a challenge to keep track of their assets. As specialists in networked print solutions, we can carry out an audit of your printer assets - from high volume multifunction printers to hand-held label printers - and everything in between, to support the Facilities Manager whatever the size of your organisation.

To find out how NCM can help you extend the life of your existing printer assets, maximising your return on investment and reducing the total cost of ownership, email us now or call us on 08000 928 001

Who do we work for?

As well as supporting Facilities Management companies and Facility Managers, NCM include a number of famous retail brands as customers including the Dixons Retail Group, John Lewis and Waitrose, Debenhams, WH Smith, B&Q, Halfords, Serco, Transport for London, Royal Mail, The Principality and Nationwide Building Society. NCM work airside in most of the UK airports and support a number of large police forces, as well as the London Fire Brigade.

The experienced team of NCM engineers look after all of the well known brands of printer in use today, including the full range of printers and multi function printers from Lexmark, Hewlett Packard, Canon, Samsung, Epson, Ricoh and Konica Minolta. We also support brands such as Zebra, Intermec, Tally and Fargo for specialist print requirements like handheld printing or cheque and passbook printing.

24/7 service 365 days a year...

NCM can achieve any Service Level Agreement (SLA) that you require, including 24/7 coverage 365 days per year with a 4 hour response time. Typically, most customers require a Next Business Day (NBD) service to support their teams.

NCM’s engineers are constantly updating their skills with manufacturer led training to ensure we are able to meet changing needs and new technologies. Conversely, NCM’s experienced team specialise in maintaining and servicing equipment that may be near “end of life” allowing customers to gain added value from older equipment without the need for reinvestment. Some of the devices that NCM service are in excess of twelve years old.

Find out how we can help you - contact NCM now or call us on 08000 928 001