Quality Policy

Obtaining ISO 9001 status means Networked Computer Maintenance Ltd have consistently shown a high level of IT quality management.

ISO 9001 is underpinned by ITIL and associated processes which have also been successfully implemented over the last twelve months. This standard ensures the smooth transition and on going service provision of new and existing business and services enabling our partners to engage with us on an equal level of understanding.

As an ISO 9001 certified organisation, NCM have implemented quality management system requirements for all areas of the business including:

•    Facilities
•    People
•    Training
•    Services
•    Equipment

Some benefits to NCM's customers of their ISO 9001 certification include:

•    Improved quality and service
•    Delivery on time
•    Right first time attitude
•    Fewer returned products and complaints
•    Independent audit demonstrates commitment