retail

Helping retailers maximise ROI and track their assets

NCM Printer repairs for the retail sectorAt NCM we have many years of experience in supporting the retail sector with servicing requirements for printer fleets.

We're experts in printer maintenance and printer repair. It's all we do.

62% of printers are scrapped after only 3 years, when the printer actually has many more years of useful service ahead of it. Not only is this wasteful and unnecessary - it’s also expensive when you add up he total cost of ownership over the contract period - not to mention the impact of replacing equipment every three years on the environment - and how many perfectly good printers end up in landfill.

NCM can maximise the return on investment for retailers by extending the life of your existing printers - from head-office photocopiers and multi-function printers through to till roll printers and specialist barcode printers - offering maintenance and repair contracts on your existing assets though our nationwide network of service engineers managed by our Midlands-based call centre.

You reduce capital expenditure. You save on maintenance and repair costs.

Many larger retailers can also find it a challenge to keep track of their assets. As specialists in networked print solutions, we can carry out an audit of your printer assets - from high volume multifunction printers and copiers in the office to inkjet printers and hand-held label printers - and everything in between, to support your facilities manager or maintenance team - whatever the size of your organisation.

To find out how NCM can help you extend the life of your existing printer fleet, maximising your return on investment and reducing the total cost of ownership, email us now or call us on 08000 928 001


Who do we work for?

NCM include a number of major multiple retail brands as customers including the Dixons Retail Group, John Lewis and Waitrose, Debenhams, WH Smith, B&Q and Halfords, along with Serco, Transport for London, Royal Mail, The Principality and Nationwide Building Society. NCM work airside in most of the UK airports and support a number of large police forces, as well as the London Fire Brigade.

The experienced team of NCM engineers look after all of the well known brands of printer in use today, including the full range of printers and multi function printers from Lexmark, Hewlett Packard, Canon, Samsung, Epson, Ricoh and Konica Minolta. We also support brands such as Zebra, Intermec, Tally and Fargo for specialist print requirements like handheld printing or cheque and passbook printing.


24/7 coverage 365 days per year...

NCM can achieve any Service Level Agreement (SLA) that you require, including 24/7 coverage 365 days per year with a 4 hour response time. Typically, most customers require a Next Business Day (NBD) service.

NCM’s engineers are constantly updating their skills with manufacturer led training to ensure we are able to meet changing needs and new technologies. Our experienced team specialise in maintaining and servicing equipment that may be near “end of life” allowing customers to gain added value from older equipment without the need for reinvestment. Some of the devices that NCM service are in excess of twelve years old.

When the time does come to dispose of your printer, we're a WEEE Registered Recycler - ethically and safely recycling your printer and providing you with the legal paperwork to prove it.

Find out how we can help your business - contact NCM now or call us on 08000 928 001